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Home > Product Support Internal Knowledge Base > STEM > Structure Tester - FTDI Drivers
Structure Tester - FTDI Drivers
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Structure Tester - FTDI Drivers

If you are having issues not seeing the correct port in the software. I would make sure that your device manager goes to the COM/LPT section this is where the Structure tester driver lives if you see it somewhere else please do these steps.

 

  1. Go to https://ftdichip.com/drivers/vcp-drivers/ and download the correct driver associated with your computer.
  2. Next unzip this file
  3. Go to Device Manager and right-click on where the Structure tester is showing up.
  4. Then click Update driver
  5. Just point to the main folder we have just unzipped
  6. Go back to the Device manager and see if it is under the correct area(COM/LPT)
  7. If not just update the driver again (you might have to do this a few times for it to read under the COM/LPT area)

 

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